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hi bristol hotel! thank you so much for the excellent accomodation and the lovely atmosphere. despite only staying for only a day from 8-9 december 2022, the attention to detail, the quality of food and amenities, as well as the hospitality of the staff were commendable. the rooms were clean and safe, comfortable and aesthetically pleasing. my parents and i enjoyed our stay in bristol hotel. however, what struck me most was my experience on the morning of 9 december, after my tour group and my family had left. to my horror, i realised i had accidentally left my jacket in the room! immediately, my family called the bristol hotel reception to notify them of my lost item. at that time, i was already an hour's drive from amman. the staff who was at the reception took care to check the room meticulously and managed to find my jacket. afterwards, he offered to drive down to our location to deliver the jacket to us. due to the fact that our tour group was going to leave for a location much further away from amman soon, as well as our intent not to trouble the staff of bristol hotel, we asked him if there was an alternative method of delivering the jacket to me. though we may not know his name, the staff member's quick thinking led him to communicate with our tour group leader. after some discussion, they decided to send the jacket along with another tour group who happened to be heading in the same direction as us on 10 december. the next day on 10 december, the jacket was delivered punctually, and its quality was not affected. the integrity, quick-mindedness, and kindness reflected by the staff member left a lasting impression on me and my family. i hope that bristol hotel will be able to commend this staff member especially for his kindness, as well as the other staff for their excellent service. should my family and i visit amman again, we hope to be able to stay in bristol hotel again :).
The Hotel is well located . I reached late at night and the first interface with the hotel was amazing. The receptionstaff was polite and very helpful. Rooms were clean and well stocked. The breakfast buffet was good with a lot of variety. What really impressed me was the warm and effiecient hotel staff.
I stayed there as a day use due to My transit flight and having over than 14 hours. I chosen it for the price while in those few hours, I enjoyed the food and the kindness and warm HEART hospitality from all the staff. I promise to be back but for longer vacation
I was there for 5 days for a workshop that I was facilitating. Excellent service and everyone was so kind! The room was great! Super clean! They have a lovely pool and gym facilities. The conference room was also absolutely super! Food was also very good.
This is the fist time that I stayed in Bristol Hotel and the stay was excellent, from the moment I entered the hotel to the moment I checked out, all the staff from all the departments offered excellent service, everyone knew my name and all my requirements were meet with a smile. I will defiantly be back.
Since our visit to the hotel from the first day we have been greeted and welcomed to the fullest. Everyone who is here from the staff treated us with kindness and gave us everything they could to make us happy. The service is very excellent. The hotel is more than wonderful. The food is very excellent. I recommend all families to visit the hotel the kids enjoyed a lot
I want to start my review with a huge thanks to all who may concern about this hotel everything where special from the moment my feet get into this hotel until I left , what I loved the most is that super gentle and kind man who drive me to the airport I think that his name is Zakaria , he is super amazing man with a great attitude, I promised him that if I come back I will ask about him to take me into a great tour with him , I would be very happy if the management could read this and reply to me ..... great hotel super staff I wish if Zakaria will know about this REVIEW HE deserves THIS REGARDS
The Bristol Hotel fits well in the hotel area of the capital. The staff is exemplary, whether at the reception desk or in the breakfast buffet area. Our room was clean, although the bathroom was far from being spacious. Overall, it’s a reliable choice, which doesn’t really stand out one way or another. Great for a night or two.
We stayed three nights at Bristol Hotel, Amman. Our stay remained comfortable. The staff was friendly and took great care of each of us. Having a meal and breakfast in a nice covered terrace was amazing. The breakfast was ok,however, meal was not a usual Jordanian meal rather an international buffet to serve guests of different countries.
I stayed one night and I found that clean hotel and proffissional staff. The breakfast need improved but the service was excellent.On the past I stayed at others 5 star's hoteThanks Rita for the arrangement my booking
ITS really With Phenomenal Pleasure To Write At Deserves Review For The Real Man (Warrior) Who Work Over There .The People Whom Work Are really Nice And Politeness.It’s My First Time I came And I Eat My Dinner.The Fillet Steak With The papper sauce it’s Really Tasty with A Nice Presentation.The Supervisor Silme Who Work Over There Gonna Push Me To Come Again And Again .He Have An Super Way To Talk And He Making Sure To all Customers Feel Satisfied About The Restaurant Service .To be Honest And As A One I Work In Hotels Management You are Really Soo Lucky To Having Him At The Hotel . I will Be Back As Soon As Possible.Thanks .It’s Really Highly Recommended.
Where do I start. Stayed for 21 nights in February and the first thing to say is that the reception, door and room staff are excellent. They cannot do enough to help. However, they are absolutely stymied by poor hotel practices outside their control.1. I am a non-smoker, so booked a non-smoking room on a non-smoking floor. As soon as I was ushered in I smelt the smoke and every surface reeked of it. I then realised that despite it being a non-smoking room, matches and ashtrays were provided. I mean, what??2. I changed rooms at my request - to another floor. Desk staff as ever, very helpful. This room smelt ok but after a while I could smell smoke again so yet again I asked to change. Again the desk staff were charming and changed me back to another non-smoking floor and room.3. That seemed ok but later I could smell a lot of smoke again and realised it was coming from the A/C this time. So, I put up with it - for 21 nights!4. However, several times I walked past open doors to see customers in their rooms openly smoking. Clearly, the rule is not enforced and it really let the whole place down for me.Another major issue is the bar on the 8th floor. Because of Covid restrictions, it is the only bar and heated restaurant. I had used it a few times for drinks and meals with no issue although it is like a smoke factory in there. However, one evening I went up for a meal, only to be told that to sit down, I would have to pay a 10JD cover charge as there was a band that evening. I protested that I was a paying guest, but to no avail. I was told by a completely charmless restaurant manager, that I could try room service. Fortunately there are several excellent restaurants only 100 yards away up the street.About a week later on a Wednesday evening, I had some important business guests meet me at the hotel and asked if they could have a drink. Foolishly, I took them up to the 8th floor smoke factory. We sat down and ordered some drinks which were served by 2 delightful Ukrainian ladies. But, within minutes, the restaurant manager was at our table and without speaking to me, the hotel guest. he told my important business colleague that he needed to pay a 20JD cover charge for our table as - yes, there was going to be a band, that evening. We paid and left.Truly appalling.What is apparent though, is that whenever there is a 'band', the bar and hotel, including the rooms are besieged by young women of all nationalities, some in very skimpy attire, who clearly use the hotel as a 'meeting' place.For me, that really, really let the whole place down.I liked the premises, the location and most of the staff who did so much. But the lack of enforcing the non-smoking rules and the dubious nature of band nights and consequent activities just spoilt the hotel experience.
Odd mix of the unusual and the badly considered.The room was small, the bed was quite small with the linen almost not fitting the bed, tea and coffee were available, the room was generally clean.Food by an internal pool was very unusual and generally pointless as it was cold and drafty, oh and in a smoking area.30 mins from the airport with security.
Pleasant hotel. Friendly staff and very Attentive. Excellent location near 5th roundabout. Easy access by public transportation or taxis. Big size rooms. Very comfy beds and pillows. Very delicious breakfast. Attractive prices.Soec thanks to Mr. Yousef in reception for upgrading me to executive suite.
The hotel is quite away from the city center (5th circle) and the taxi costs about 6,5 Euro, because of the terrible traffic and the fact that most of the taxi drivers dont use taximeter. It is clean and it has big rooms with big beds, but nothing special.The service at the receprion is not very fast and the staff not very willing to help.The worst of all is the food buffet. Breakfast buffet has low quality and average variety. We were wondering how you can manage to prepare fried eggs with no taste at all.Dinner buffet, especially the new years eve one, was at least offensive. They served remains and dont even inform what kind of food it was.Another disadvantage is that they host events at the pool restaurant (it happened twice in 3 days) and in these cases they serve dinner in a miserable room with no windows in the basement. I would never go again, especially during holidays.
Comfortable room, good amenities, very thoughful room services who took the time to decorate my sheets.The gym is well equipped although I think overall the hotel needs some refurbishment and upgrade.The air freshener in reception and rooms should also be reduced.For business purpose I think the hotel Is a good option.
location is good, free car parking, amazing breakfast, helpfull staff.
We had a great stay with our family. The staff were very kind, welcoming, and helpful throughout our visit. Special thanks to Miriana, who truly deserves recognition for her exceptional care. When we arrived with our kids, she immediately understood our needs as a family, helped us choose the most suitable option, and prepared everything quickly while we waited. Her kindness and professionalism made our arrival smooth and comfortable. The room was comfortable, the AC worked perfectly, the bed was great, the pool was enjoyable, and the breakfast was delicious. The evening oud music was also a wonderful experience. Parking was always available, which was very convenient. We would also like to thank Taha in the restaurant area for his warm and attentive service. He made us feel very welcomed and took great care of our family. We truly enjoyed our stay and would happily return.
Staff were amazing, helpful and warm. Always smiling! the reception team, and the lady with the blond ashy highlight <3 beautiful pool area, we attended the Aoud night near the pool, the staff informed us and we enjoyed a very lovely dinner. Prices are great and the food was soo good. the housekeeping is top notch and the team always ask when youd like to have your room cleaned. ironing facilities in the room is great addition !! Many thanks to all the staff, and for the friendly patient staff at breakfast!! you need a medal! Thank you for making our trip safe, lovely and comfortable !!
Very clean, friendly staff, great food and restaurant view. Massage service was great too. Good location of the hotel.
Great location. Breakfast was great. Lots of choices. Staff are very friendly and accommodating. They all smile and greet you coming and going. I stay here every time I come to Jordan. I feel very comfortable here. Everyone is super nice. Highly recommend.
Yousef from reception in very helpful also nidal and his manager from housekeeping melad from breakfast and all the staff were very amazing
Everything was perfect, and they upgraded my room for free The stuff so nice and helpful Good food as well Bar tender lilia was so nice. And give positive energy
Hotel facilities are good Staff is excellent, Food is good.
I received a free upgrade to a junior suite. It was clean, spacious, and beautiful. I felt comfortable and enjoyed my stay. The breakfast was great and catered to my taste. It was centrally located near my workplace. The staff was very accommodating and friendly.
The room was very spacious and luxurious. The breakfast choices were limited (same every day).
The hotel is located in a very central area close to everything and at the same time the area is relatively quiet. Right near the hotel’s entrance there is a big grocery shop, few meters ahead there is a pharmacy, a hairdresser, two good restaurants and a very delicious bakery shop. The staff were very welcoming and at the service of all customers. We were a family of five and got two big connected rooms which was very convenient. The breakfast was very good with a good selection of food. The rooms were clean and comfortable. The toiletries did not only include the basic soaps and shampoo but also shaving kits and toothbrushes etc…things we don’t always get in other five star hotels.
Very kind Staff, room size and cleaneness. Breakfast was amazing, private parking for cars.
Everything is Perfect The staff is friendly The food is good Hotel location is good
Staff , location , breakfast
Good location, nice and quiet. Check in was very quick after a long flight. Upgraded the room which was lovely and fruit was left in the room with a welcome note which was a nice surprise. Staff very friendly throughout my stay.
Loved the breakfast and location
Breakfast
Excellent staff and very hospitable and accommodating. Generous breakfast buffet with live stations.
Staff were absolutely lovely and extremely helpful, could not fault them. The room cleaning was to a good standard. The bed was very very comfy. Rooms were well equipped- good aircon, powerful showers, fridge, smart tv, sockets by beds, very nice artwork, high quality furniture. Nice breakfast, beautiful environment, lovely music playing. Very attractive decor throughout the hotel. Nice area, close to shops, pharmacies, good restaurants and other hotels with bars etc. which could be accessed. Hotel shops with interesting items to buy. It had good security and felt safe/welcoming. It was quiet and peaceful, even though it was busy!
The staff are extremely welcoming and welling to help. We were upgraded to a suite free of charge which was very nice. The hotel is spotless and has all the facilities of a 5 star hotel. I liked the terrace around the pool where we had breakfast.
I loved the breakfast and how big the rooms were.
Front desk staff very helpful. Cleaning very good. Breakfast team vey nice.
Clean Staff Food Location
Very very clean hotel location perfect the room is very comfortable and clean
Everyone one was nice good service comfortable
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Everything. Jordanians are very friendly and customer oriented. The hotel and services they provide exceed your expectations.
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The room was very nicely furnished, very comfortable bed, nice bathroom (of course, I prefer shower-like nozzles to bidets :)), very clean, and very peaceful. The location was less than 5 minutes walk to my meeting venue. It was also very convenient that there was a small supermarket right by the hotel. Arrangements for taxi and quality of taxis were also very good.
The location is excellent, with easy access to many nearby attractions. The rooms offered exceptional sound insulation, creating a peaceful atmosphere. They were also very comfortable, making it easy to relax
The team is very friendly and they act rapidly after any observation. The location is central and make it easy to reach any where in the city.
I got a free upgrade, the staff was helpful and sweet and friendly
The staff is very friendly, and the location is ideal.
Room was upgraded
Location, staff and clean
Everything
Great room and services
Amazing
The staff the cleaning
كل اشي
I really appreciate how nice and welcoming the staff was at the front desk. And I would like to raise a special salute to the manager for his his kind upgrade to a suite. That really made a huge difference to my stay.
STAFF VERY FRIENDLY AND VERY HELPFUL WITH ANY SITUATION YOU ARE IN.
The view, the cleanest of the hotel, and the crew
Everything
Wonderful place and wonderful staff. Appreciate Zakaria from reception for his service and hospitality.
أ the cleanliness and welcoming smile were excellent
Stuff
Every thing is very good
Overall its a good experience. Like staff and pool area
Great service Specially Mr Mohamed and miss Katrina provided excellent service and support
When I arrived, I was welcomed at the reception by Mohammed, and honestly, he was truly exceptional. Not only did he greet me with kindness and a warm smile, but he also gave me the room much earlier than the official check-in time and upgraded my room as well. This left a very special impression on me. At this stage, I truly believe that a genuine smile and a welcoming face are more important than anything else in a hotel experience. I would also like to thank Dawood and Omar for their excellent work in housekeeping and for their readiness to fulfill every request with professionalism and kindness. A hotel that truly deserves to be considered among the finest hotels in Amman.
The customer service especially the front desk staff
I had a wonderful stay! The team was so welcoming, the rooms were cozy and clean, and everything was designed for comfort. I really enjoyed my time here
It’s a great hotel in an excellent location with friendly staff and a superb breakfast!
Location
Lovely hotel with friendly and helpful staff.
location
Everything is fine, from front desk until I check out
Everything; location, staff, rooms, amenities and food.
Good rooms and toiletries , they upgraded my room to suit
Staff were super polite helpful and professional. Spacious rooms and super comfy beds.
I like everything , car park ,very secure,very clean , high level of service and very good location , the gym really good size , breakfast very nice ,healthy , lots of choices , highly recommended, I will book again for sure .
Room size, breakfast, staff
Yousef from reception was amazing and very helpful
Very clean, comfortable, friendly staff
I went to mohnd twice both times I went to the same hotel because it was great, the team at the reception always helped me, the rooms are clean and huge and breakfast is magnificent
The place is amazing. The rooms are huge. It’s very clean. Breakfast is Royal and the team at the reception helped me both times out once.
Very friendly staff, very value for money, near shopping area
excellent breakfast. as repeat guest, I was offered free room upgrade
clean and quite and pleasant reception as well as staff
room size and furniture
Yousef is the best employee in the hotel , he is very helpful and very kind
Friendly staff, great location, easy check in/out and good value
perfect
The receptionist Mariana provided an amazing welcome experience that made me immediately feel at home and being cared for. Thanks to her, her positive energy and heartfelt support, the whole stay has been exceptional. Alf shukr!
Perfect
Front Desk Staff are always very receptive.
The atmosphere, the staff, the price and almost everything is perfect
Perfect
The early check in Actually it was a unique experience I received the room at 9:00 am When I arrived I knew it was too early to receive the room.
Very good
Clean and well equipped room
Staff and facilities is high quality
I recently had the pleasure of staying at the Bristol Hotel in Amman, and I must say, it exceeded all my expectations. From the moment I arrived, the warm and professional staff made me feel right at home. The room was spacious, impeccably clean, and elegantly decorated. The amenities were top-notch, including a comfortable bed, a well-stocked minibar, and a luxurious bathroom. The housekeeping team did an outstanding job, ensuring that everything was perfect throughout my stay. The hotel’s location is ideal, situated in a vibrant part of Amman. The concierge was incredibly helpful in providing recommendations and arranging transportation. The facilities, including the pool and fitness center, were well-maintained and provided a great way to unwind after a day of exploring the city. In summary, my stay at the Bristol Hotel was nothing short of fabulous. The combination of excellent service, luxurious accommodations, and convenient location made it a perfect choice for my visit to Amman. I highly recommend the Bristol Hotel to anyone looking for an unforgettable stay in this beautiful city.
Staff
Staff
Sauna
The cleanliness
Everything was good stuff was amazing !!
Everything went well, staff was amazing
Good hotel
The location is close to all locations in Amman A very helpful and kind staff specially Hassan who assisted a lot The hotel car is comfortable and Zakaria the driver gave us a lot of helpful tips
Proximity
Comfortable and nice
Great service clean
Staff and location
Staff are great! Very friendly and helpful throughout my stay. Helped me with my requests that I had for them, booked taxis etc for me. All very polite. Can’t fault their service. Lovely hotel, clean and tidy. Was a great stay and when I come back to Amman I’ll book again!
Nice and clean hotel, very friendly people
In general e
Everything Thanks to Mariana at the font desk.
The location of the hotel was amazing and the staff were very friendly and helpful
Perfect
Everyone was friendly, professional, and always willing to help, which made my stay very enjoyable. The hotel was also consistently clean and well maintained, with high standards of housekeeping throughout my visit. Overall, the excellent service and spotless environment made for a comfortable and pleasant experience.
Location and rooms
Almost everything was as per expectation. They did for me upgrade. Room spacious. Clean. Hotel materials and accessories were excellent, AC, toilets, doors, privacy, etc.
I liked the hospitality at the reception especially Yousef.
The staff is very professional and polite, ready to accommodate all your needs.
A nice hotel to stay for a couple of nights, located in a very nice area of Amman. The staff is very pleasant and hospitable. It's very clean and the rooms are spacious.
Location first and foremost, excellent customer service
Space & clean
Location , comfort, friendly staff
all good
Location and food
There was a lots of noice, the window or the patio door should be sound proof.
Overall
Everything
All is good
Good
amazing hotel, they upgraded my room without extra money
Good location and the staff is very helpful especially Mr Yousif
Very limited choices
The staff is great!
Mr. Mohamed's courtesy He is so supportive (the front office team)
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The reception team was very friendly and accommodating . I got a room upgrade and the room was big and comfortable. Location is perfect. The overall atmosphere is good.
Location
Parking was easy and convenient. Staff very friendly and location is prime.
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Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
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Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.
Pelanggan ini tidak memberikan komen.